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2025
Hotel AI Chatbot
A hotel support chatbot built with FastAPI and OpenAI API, focused on service consultation, FAQ handling and guest assistance before booking.
- Role
- Backend Developer
- Year
- 2025
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Images and data for this project cannot be public because they belong to previous company work.
Highlights
- Structured a knowledge base for room, amenity and hotel policy information.
- Designed conversation flows that help guests find information without calling directly.
- Separated backend layers so the assistant can expand to multiple integration channels.