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2025
Email-to-Jira Automation
An automation flow that filters incoming emails, extracts key information and creates matching Jira tickets to reduce manual operations work.
- Role
- Backend & Automation Developer
- Year
- 2025
Private media
This workflow involves internal email and ticket processes from a previous company, so only the architecture and implementation role are shared.
Highlights
- Designed email classification and data normalization before ticket creation.
- Integrated Jira issue creation with proper information, labels and priority.
- Separated processing steps for easier error tracking and future automation rules.